Commercial Ice Cream Machines | FAQ

Q: What is the warranty?

A: All of our equipment is brand new and ships from Santa Clara, California.   Each unit carries a 1-year parts warranty, 2-year compressor warranty, and 90-day labor warranty*.

Q: Do you carry replacement parts?

A: Yes. We carry a fully stocked inventory of replacement parts here in Santa Clara, California to support our users all across the states.

Q: Who can service the equipment?

A: Our equipment can be serviced by many commercial refrigeration technicians all across the country. Many commercial refrigeration repair companies who have experience working on other major brands are able to service our equipment. Each unit includes our Technical Service Manual which provides detailed technical information for your local service provider.

Q: Does the machine work for ice cream also?

A: Yes. Our machine has adjustable firmness level settings which allow the user to control the product firmness and temperature. Our machine is compatible with ice cream, frozen yogurt, sorbet, and custards.

Q: Do you offer special pricing packages for multiple units?

A: Yes. We offer special pricing packages for self-serve stores looking to purchase multiple units. The package savings are determined by the amount of frozen yogurt machines purchased. Please contact us to learn more.

http://www.hmcompanyusa.com

info@hmcompanyusa.com

Add comment October 18th, 2011

What type of equipment do I need for Ice Cream Store?

What type of equipment do I need?

Depending on the location, type of store being built, and customer demands, equipment can range from a simple ice cream dipping cabinet, a couple of sinks, and dry storage, to elaborate water cooled refrigeration with manufacturing and backup systems, multiple soft serve machines and ice cream dipping cabinets, plus cooking equipment, computers and drive-thru windows. Be sure to check with your local health department for any special requirements, and to collect equipment specification sheets from your equipment supplier. A typical equipment (excluding small wares) list might include:

Channel letter sign, backlit Electronic Scale
4, 8, 12 or 16 hole/tray dipping cabinets Credit Card Machine
Cake display freezer Wire Storage racks
Self-serve Reach-in display freezer Stainless Steel prep tables
Batch Freezer 5 quart mixer w/2 mixing bowls
1, 2, or 3 door hardening cabinet, or walk in hardening cabinet Cake Image print system
Soda machine Reach-in / Walk-in cooler
Waffle Cone Iron(s) Reach-in / Walk-in storage freezer w/shelves
Commercial microwave Mop sink with faucet
3 Head Shake Mixer w/4 shake cups Dishwashing sink with dbl wash boards (check w/health department for size)
Fudge Warmer 2 hole Hand wash sink
Cone Holder Inside Chairs
Sandwich / prep cooler Inside tables and bases
Soft Serve Machine(s) Replacement tabletops
Bar Blender(s) Outside chairs
Cold topping ice bin Outside tables
Cash Register(s) Store art
Fax Machine

Add comment September 14th, 2011

Industrial Ice Cream Machines

Industrial Ice Cream Machines

Home-made ice cream is a beloved piece of Americana. Most of us can recall sitting around a small hand-cranked ice cream maker as kids, helping our parents pour ice and rock salt into the machine, watching in fascination as the unlikely mixture of milk and sugar turned into our favorite frozen treat. Ice cream never seemed to taste as good as when it was home-made.

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Many of today’s ice cream parlor owners want to duplicate that treasured home-made taste in the product they serve. However, it’s almost impossible to churn out large amounts of ice cream from scratch on a daily basis using traditional methods. The dilemma then becomes one of how to create that home-made flavor while using the industrial production methods necessary to make large batches of ice cream.

Add comment September 14th, 2011

Soft Serve Ice Cream Equipment

Soft Serve Ice Cream Equipment

Nothing beats a sweet, soft serve ice cream cone on a hot summer day. Plenty of businesses know this and are getting in on the soft serve craze as a result. Lots of popular fast food chains like McDonald’s have soft serve machines now. These machines can even be found in unlikely places like convenience stores and hot dog stands. Smart business owners know that soft serve ice cream can significantly increase their profits.

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Investing in soft serve ice cream equipment need not be an expensive proposition. In fact, soft serve ice cream equipment can be had for a bargain if you know where to look. Plus, the potential return on your investment is well-worth whatever small expense you may incur in getting your machine.

Add comment September 14th, 2011

Soft Serve Ice Cream Machines

Soft Serve Ice Cream Machines

Self-serve dessert stations are all the rage in today’s buffet restaurants. One of the highlights for many patrons of these establishments is the soft serve ice cream machine. There, customers can fix themselves a heaping dish of creamy soft serve ice cream or put it in a cone and select from a wide range of toppings available at the dessert bar.

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Soft serve ice cream stations allow customers the convenience of choosing their preferred portion sizes and add-ons while freeing up restaurant staff to attend to other duties. In most restaurants with a dessert bar, the soft serve ice cream machines are among the most popular items. However, soft serve ice cream is beloved all over. Even in traditional ice cream parlors, soft serve ice cream is still a big seller.

1 comment September 14th, 2011

Gelato Ice Cream Equipment

Gelato Ice Cream Equipment

Gelato is an increasingly popular product nowadays. Also known as Italian ice cream, gelato is a super-dense, semi-frozen concoction of milk and sugar, often with unique or exotic flavorings thrown in. In many areas, gelato is seen as trendier than ice cream and has consequently gained a following among the young and upwardly mobile.

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Due to the increased demand for this product, adding gelato to your list of offerings at your restaurant or ice cream shop may benefit you. In order to do that, however, you will first need the proper equipment with which to make it. Gelato equipment is readily available from a number of sources. However, no other source but H&M will provide you with high caliber gelato equipment at a significant discount–and then teach you how to use it.

Add comment September 14th, 2011

Ice Cream Batch Freezers

Ice Cream Batch Freezers

Ice cream–who doesn’t love it? Those long lines you see in front of local ice cream shops on hot summer days are a pretty strong indicator that ice cream is big business. If you’re looking for a lucrative business opportunity, you may want to consider opening your own ice cream parlor.

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Today’s ice cream shops come in many different forms. There are the traditional parlor-type establishments so often seen in the historic districts of small towns. There are ice cream stands on street corners where people line up at a window to get their cool treats. Kiosks and large family-style restaurants are other forms that an ice cream business can take.

Add comment September 14th, 2011

Hard Ice Cream Machines

Hard Ice Cream Machines

In the ice cream shop world, there are two main kinds of ice cream: soft and hard. Soft ice cream, also known as soft serve, is the kind that gets squeezed out of a machine with the pull of a lever, usually going right into a cone or cup. Like its name implies, it has a soft texture and is easily consumed simply by licking it.

Click Here For Hard Ice Cream Making Machines!

Hard ice cream is a different animal entirely. Hard ice cream is made in commercial ice cream making machines, then packed into containers to be scooped out later. It has a denser texture than soft ice cream, so that chunks of it can be bitten off of a cone or spoon, thus giving it its “hard” designation. Traditional ice cream parlors typically serve hard ice cream.

Add comment September 14th, 2011

Commercial Ice Cream Machines

Commercial Ice Cream Machines

Commercial ice cream machines are essential to running an ice cream business. Making and storing ice cream in large quantities is simply too labor-intensive and time-consuming to do the old-fashioned way. Even if your business only offers ice cream as a side item your customers can order, you’re still going to need at least a few basic commercial ice cream machines.

Click Here For Commercial Ice Cream Machines!

Even if you do not make your own ice cream, you will still need freezers to store the ice cream you stock and possibly a refrigerated display case (particularly if you will be offering more than one flavor). Commercial ice cream machines can be expensive–unless you know the right places to look for them. If you’re not careful, purchasing them can really eat into your company’s profits.

Add comment September 14th, 2011

Commercial Ice Cream Equipment

Commercial Ice Cream Equipment

Ice cream is a top-selling convenience food and today’s ice cream shops are doing big business. Whether your shop is a small kiosk in the mall or a large stand-alone establishment with a full menu, the addition of ice cream to your offerings can significantly increase your baseline profit.

Click Here For Commercial Ice Cream Equipment!

Home-made ice cream is particularly in demand. In order to produce ice cream on the large scale required to operate a specialty shop, you need commercial ice cream equipment. This equipment should include ice cream makers, freezers and containers at a minimum

Add comment September 14th, 2011

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