Commercial Ice Cream Machines | FAQ
October 18th, 2011
Q: What is the warranty?
A: All of our equipment is brand new and ships from Santa Clara, California. Each unit carries a 1-year parts warranty, 2-year compressor warranty, and 90-day labor warranty*.
Q: Do you carry replacement parts?
A: Yes. We carry a fully stocked inventory of replacement parts here in Santa Clara, California to support our users all across the states.
Q: Who can service the equipment?
A: Our equipment can be serviced by many commercial refrigeration technicians all across the country. Many commercial refrigeration repair companies who have experience working on other major brands are able to service our equipment. Each unit includes our Technical Service Manual which provides detailed technical information for your local service provider.
Q: Does the machine work for ice cream also?
A: Yes. Our machine has adjustable firmness level settings which allow the user to control the product firmness and temperature. Our machine is compatible with ice cream, frozen yogurt, sorbet, and custards.
Q: Do you offer special pricing packages for multiple units?
A: Yes. We offer special pricing packages for self-serve stores looking to purchase multiple units. The package savings are determined by the amount of frozen yogurt machines purchased. Please contact us to learn more.
http://www.hmcompanyusa.com
info@hmcompanyusa.com
Entry Filed under: Gelato Ice Cream Machines
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